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Site help

We’ve designed this site so that it is easy to use and accessible, regardless of age, impairments or means of access. It supports standard web browsers and alternate devices such as audio browsers and PDAs.

Built with standards-compliant XHTML 1.1 and CSS 2, the site has been developed to conform to Web Content Accessibility Guidelines 1.0, level Triple-A, and includes a page zoom feature and Access keys.

Visual impairments and audio browsers

See: Text size, Customize your browser

Mobility impairments

See: Text size, Access keys, Keyboard shortcuts, Customize your browser

More information

If you would like further help, please contact us.

Text size

To change the text size, click the ‘+’ or ‘-’ buttons at top right of the Public Life website screen. If you are reading this after clicking one of these buttons, it means your browser either doesn’t support JavaScript, needed to make them work, or you have JavaScript turned off. Try one of the methods below.

Please note that the controls within this site will only affect this site; to set your browser up permanently so that you see text bigger across all websites, you must change your browser settings.

Most browsers support the keyboard shortcuts Control/+ or Control/- to adjust text size. If you have a mouse with a central wheel, holding the Control key while rolling this wheel usually scales text. For control via browser menus:

  • In Internet Explorer, choose ‘View > Text zoom’.
  • In Mozilla or Netscape 6+, choose ‘View > Increase Text Size’.
  • In Opera, choose ‘View > Zoom’. You can also use the Zoom drop-down in the top right.

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Access keys

If you find it difficult to use the mouse, you can use access keys to navigate the site. To move between pages, simply hold down the Alt key (Windows) or the Control key (Mac) and hit the appropriate access key, shown below.

  • 0 – Access key details
  • 1 – Home page
  • 2 – About us
  • 3 – Services
  • 4 – Our work
  • 5 – Thinking
  • C – Contact us
  • H – Site help
  • M – Site map
  • G – Glossary
  • R – Register
  • V – Jobs
  • X – Extranet

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Keyboard shortcuts

If you have difficulty using a mouse, you can navigate this site using keyboard shortcuts.

Scrolling

Hit the ‘space bar’ to jump down the page or alternately use the ‘up’ and ‘down’ arrows to scroll.

Moving between pages

See the list of access keys for keyboard shortcuts for the navigation.

Using the Tab key

The site is designed so that the Tab key can be used to jump through links and form inputs on the page in a logical order.

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Help with PDFs

To view PDF documents you need to have the Acrobat reader on your machine, which can be downloaded from the Adobe site.

For help with PDF accessibility features, please visit Access Adobe.

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